However, it is best to make sure you are in the right folder. DS_Store files are useful, but not critical, so nothing bad will happen if you do it in the wrong folder. When you are in the OneDrive folder that is having sync problems, type ‘ rm -f.
#TROUBLESHOOT ONEDRIVE FOR MAC HOW TO#
This is how to navigate to a folder on the Mac’s disk. Click and drag a folder from a Finder window and drop it on the Terminal command line. At the command prompt, type ‘ cd‘ followed by a space. Go to the Utilities folder and open Terminal. This is harder than you might think because the file is invisible! It holds information about how to display the files and icons in a folder and on rare occasions it can become corrupted and prevent OneDrive syncing.
#TROUBLESHOOT ONEDRIVE FOR MAC MAC#
The Mac often creates a hidden file in folders called. Restart OneDrive or restart the Mac and see if it syncs OK. Click the menu bar icon, click Help & Settings and then click Quit. If a sync problem appears, it could be a bug, glitch or fault in OneDrive.
It checks the drive and repairs any problems that are found.
Select the Mac’s drive in the sidebar (weirdly called Macintosh HD on my Mac with an SSD), and then click the First Aid button in the toolbar. Open Disk Utility in the Utilities folder. Problems with SSDs or disks are rare these days, but it is always worth checking the filing system as it is fairly quick and easy. Check for disk to fix errorsĬorrupted files or the filing system could be a cause of sync errors. Look back through today, yesterday and further if necessary and see what files you created or updated on OneDrive. This lists all files created or modified in date order. If the sync problem is not an easily fixed filename error, what else can you do to solve the problem? If the error is recent, then open a Finder window and select Recents in the sidebar. Now it is easy to fix filename sync problems. Finding that file was like looking for a needle in a haystack as they say. What a nightmare! You would have thousands of files on OneDrive in hundreds of folders and one file would have an invalid character causing a sync problem. It wasn’t so long ago that OneDrive would simply report a sync problem and provide no help at all. If you choose to accept, then it replaces invalid characters with an underscore (_) character. I have not seen this myself, but according to Microsoft, you may see an offer to fix bad filenames. OneDrive may fix file name issue itself if you are lucky. An example is a question mark (?) character and Finder in macOS has no problems with using a question mark, but OneDrive will not sync the file. But beware of using any other characters because some of them are not allowed. Letters, numbers, spaces, dashes, underscores and dots are fine in file names. Check the OneDrive icon in the Mac’s menu bar and if it has a little cross on it, there is a problem. The Apple Mac allows file names that are not allowed on OneDrive and if you place a file in the OneDrive folder on the Mac that is incompatible, a sync error occurs. The most common problems are with incompatible filenames, especially syncing macOS files, which have slightly more flexible naming. What faults that do occur are often predictable and easily fixed. I find the OneDrive apps to be fast and reliable on macOS and there are few problems. Working with Apple Pages in iCloud just isn’t the same as working with Microsoft Word in OneDrive. One is that it fits in so well with Microsoft Office apps, which are standard in many businesses. Microsoft OneDrive on the Apple Mac? What about iCloud? Although iCloud is OK for some things, OneDrive is preferred by many people for several reasons. OneDrive works well on the Apple Mac and it enables you to access online storage and keep work and personal files synced between computers and more.
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